Connecting the CX World


The million dollar question in new-age travel & hospitality right now: How can the travel and hospitality industry connect customer journey dots to ensure a holistic, personalized and connected journey for their customer?

That’s the question Accor Hotels, Disney, Dorchester Collection, Hertz, The Carlson Rezidor Hotel Group, Virgin Atlantic and Yotel have sought to answer in this exclusive just released report “Connecting the CX World”. 

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