Meet your 2018 speakers:

We are currently looking for expert speaker to join our 2018 line up – please email Exchageinfo@iqpc.com if you would like to be considered to be an Exchange speaker.


Uber
Janelle Sallenave
Head of Customer Support
Uber
TripAdvisor
Matthew Mamet
VP Product, Hotels
TripAdvisor
Delta Airlines
Lisa Bauer
Vice President - Onboard Services
Delta Airlines
Cathay Pacific Airways
Robecta Ma
Vice President of Marketing, The Americas
Cathay Pacific Airways
Southwest Airlines
Heather Figallo
Senior Director of Innovation and Labs
Southwest Airlines
MGM Resorts
Greg Chase
Corporate Vice President, Guest Strategy and Insights
MGM Resorts
Spirit Airlines
Mike Byrom
Vice President, Airport Services
Spirit Airlines
IHG
Tim Genovese
VP Guest Experience and Brand Consistency
IHG
CVG Airport
Brian Cobb
Chief Innovation Officer
CVG Airport
Los Angeles World Airports
Barbara Yamamoto
Chief Experience Officer
Los Angeles World Airports
Dream Hotel Group
Brigitte Tran
VP, ECommerce & Marketing Strategies
Dream Hotel Group
Delta Airlines
Jim Davis
Vice President Airport Operations, International
Delta Airlines
San Antonio Airport
Karen Ellis
Chief Customer Experience Officer
San Antonio Airport
Spirit Airlines
Benjamin Lewis
Director Customer Insights
Spirit Airlines
JetBlue Airways
Liliana Petrova
Director of Customer Experience
JetBlue Airways
Bespoke Experiences
Jennifer Simpson
Chief Experience Officer
Bespoke Experiences
Bluegreen Vacations
Angela Blevins
VP Customer Care
Bluegreen Vacations
Hertz
Laura Smith
Vice President Customer Success
Hertz
Lufthansa
Tamur Goudarzi Pour
Vice President, The Americas
Lufthansa